Returns & Exchanges

At Club Magic Hour, we want you to be completely satisfied with your tea experience; however, due to the perishable nature of our products, we can only accept returns on unopened items or damaged accessories within 30 days of purchase.

1

Check Eligibility

Ensure your items are in their original, unopened packaging or that your teaware is unused and in its original box.

2

Contact Support

Email our concierge team with your order number and photos of any damaged items to receive a Return Authorization.

3

Pack and Ship

Securely pack your items and use the provided shipping label to send your return back to our blending studio.

4

Receive Refund

Once our team inspects the return, we will issue a refund to your original payment method within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing